Important! Please Read our Statements and FAQs

1. I have other 2.4GHz products in my home, will that be a problem if I purchase a 2.4GHz wireless hidden camera or transmitter?
Yes, it will might be a problem. Most of our hidden cameras have 4 channel selectable 2.4Ghz transmitters to help get around this problem.

2. Can I get audio in my hidden camera?
No you cannot. According to United States federal laws, audio should not be used in a surreptitious manner. One example of surreptitious interception is audio in a hidden camera. This includes pinhole board cameras and all covert or hidden cameras; i.e., a clock radio. Audio in a hidden camera or board camera is only available to law enforcement agencies. Title 18, Section 2512.

3. How many frequencies are there? Why are some hidden cameras 2.4GHz, and others 1.2GHz?
We only sell FCC approved 2.4Ghz wireless products. 1.2Ghz wireless products are illegal to sell and as a result we do not.

4. How many wireless cameras can I have?
There are 4 channels we can use. This means 4 wireless cameras max in an area. The rest will have to be hard wired.

5. What do you mean by hardwired and wireless cameras? What does plug and play mean?
A hard-wired camera needs to be physically connected to a TV, VCR, or computer. There is a thin, light-weight cable that goes from the camera to the viewing or recording device. The cable is a dual-purpose cable; it carries power and video. We offer this cable in lengths up to 150 ft., ready to connect.

A wireless camera does not need an RCA cable connected from the camera to the TV or VCR. A wireless hidden camera has a video transmitter, as well as the pinhole camera concealed inside the object. The object only needs power from a wall receptacle. A wireless receiver is included with every wireless camera; the receiver is what is connected to the "video in" on your TV, VCR, or computer. The receiver also requires power from a wall receptacle.

6. What is the range of a wireless camera? How far can I get?
The industry uses "Line of Sight" as a base measurement for range. LOS means absolutely nothing is in the way, mountain top to mountain top, perfectly in line with each other in regard to direction and height.
Standard wireless cameras have a range of approx. 900 feet LOS (line of sight).
Our high-power 2.4GHz transmitters have a 15- and 30-mile line of sight range (1000-3000 foot usable indoor range, and 3000-5000 usable indoor range respectively).
What this means is your reception will vary from anywhere between 100 to 1000 ft.
The vast majority of our customers have no problem going from one side to the entire other side of their home, on different floors, etc. Others have no problem going 300 to 500 ft. to their barn or shed

7. How long can the cameras record?
The cameras do not record. They only see, or view. The amount of recording time is dictated by your recording device. A standard VCR with EP setting can record for up to 10 hours if a T-200 tape is used. We offer a long-playing VCR that can record up to 960 hours on one tape (time-lapse VCR), and also a VCR that will only turn on and record when activity is present (video motion detection VCR-VMD).

8. What does resolution and lux mean?
Resolution measures the camera's ability to reproduce an image. The higher the resolution number, the better the picture quality. Most TVs only have a resolution of 350 lines. A Sony Trinitron is up to about 400 lines. Lux is the measure of light the camera needs to reproduce an image. The lower the Lux number, the less light the camera requires. A black & white camera will grasp an image longer than a color camera.

9. Is a special recorder or monitor needed?
No. Any recording or viewing device with video input capabilities can be used, for example, a VCR, TV, camcorder, or computer.

10. Why do you also need my billing address?
We cannot process orders without the entire correct billing address and phone number on your credit card. Because of the nature of our products, the cost involved, and the amount of fraud on the internet, we must verify every credit card transaction. The verification process is automated through the merchant card processing company and they require the exact address to where the credit card is billed. This is for your protection as well as ours. If the billing address is incorrect, we will have to contact you to find out why.
Special Note: We do not call your home or work and talk to anyone but you. We don't ask or tell your spouse or child or nanny anything. We only speak to the cardholder.

11. Do I have to order online using a credit card?
No, you do not have to order online, but it is the most recommended. All of our websites have passed very strict security measures for identity theft and credit card fraud prevention.
You may call in your order, order online using www.Paypal.com, send a money order, or send payment via a bank wire. If you choose not to order online at all, then select the "Offline ordering" option when going to checkout. This will allow you to generate a printable document to mail in with your cashiers check or money order.

12. What do you mean by audio capability?
Many of our receivers and transmitters have audio as well as video jacks. They do not have microphones built in, only the audio jack. They are capable of sending and receiving video as well as audio signals; i.e., a person can plug the transmitter into the audio and video output jacks of a TV or VCR and send those signals somewhere else and to another TV or VCR by utilizing the receiver as described in FAQ # 5.

13. Will anyone be able to tell what is in the box when it arrives?
All our packages are sent in plain, boring cardboard boxes. The shipping label will reflect:

Bronzepoint Security, Inc.
26 Carlyle Plaza
Suite #127
Belleville, IL. 62221

There will be nothing on the outside of the box stating what is inside.

14. What will be on my credit card statement?
Your credit card statement reflect www.2besafe.com and phone number 866-720-0779. That is all that will be on your credit card statement. There will be nothing about Surveillance-spy-cameras.com, or covert equipment or anything of the like.

15. Can I get my order quicker than UPS ground?
Standard UPS ground takes 4-7 days--this method is free. You may request Next Day Air, Second Day Air, etc.--we will add the charges to your credit card. We cannot post this option on each page for each item. Some items can ship same day and some items cannot. We do not want someone to think they will receive their item tomorrow unless they really are. Some products may take a couple of days to assemble. Many of our products will ship the same day or next day, depending on what time you order. So call us and ask us. We will then tell you how soon to expect your order.

Line of Sight (LOS) means outdoors in clear, perfect conditions (no walls, trees, or any obstructions). This rarely happens in real life but this is how most receivers and transmitters are rated.

All our receivers plug and play directly into your TV or VCR input jacks.

Whatever your needs are, we most likely have what you are looking for. We offer everything mentioned above. If you can't find it on our site, call us. 1-866-720-0779