International Customers:
Please read this entire page before proceeding with your order.

Bronzepoint Security reserves the right to deny any credit card transaction they deem appropriate for reasons of fraud, theft, insufficient funds, etc. We also reserve the right to delete or cancel any order that we know is illegal in your country or illegal for us to process.

We apologize that our toll free numbers do not work outside the U.S. We are also not permitted to return phone calls outside the U.S. except for Canada. Please call 618-257-1810 if you reside outside the U.S. and must ask a question.
If you need to FAX us any information, our FAX number is 775-252-1087.
The best way to conduct business outside the U.S. is through email-click here

Credit Cards: Unfortunately we can no longer accept credit card payments from outside the US. except for some credit cards from Canada. Due to the increasing number of fraudulent transactions with credit cards from certain countries around the world we were forced to take this step. Our credit card processing company must be able to verify we are shipping to the address of record for your credit card. They can only do this in the United States and certain areas of Canada.

If you live in Australia, France, Germany or anywhere else in the world it is not feasible for us to resolve a dispute via credit card payment. Please email us for alternate method of payment from your country.

Shipping & Handling charges for International and overseas orders will be brought to the customer's attention prior to the customer sending payment. We will not process any order until we have first contacted the customer with shipping charges. You may e-mail Bronzepoint for the cost of shipping your items. You will then add this amount to the total charge of the items. The shipping charges will not show on the order form. Our two primary methods of shipping products outside the U.S. is Global Express Mail, and UPS Worldwide Express.

Orders will be processed upon receipt of payment.

We understand each international order is slightly different than the next due to which country you live in and other circumstances involved. Feel free to e-mail us with any questions you may have.

Check with your local authorities
Some of our products may be restricted for import and possession in your country. It is your responsibility to ensure that the product you are ordering is legal to possess. Although we may not be restricted by United States law to export an item, it may still be unlawful for you to import and/or possess these items. As the buyer, you become the importer of record and it is your responsibility to ensure that you are abiding by all local and international laws pertaining to importing and possessing anything you order from Bronzepoint Security. No refunds will be given for packages confiscated by Customs outside the United States.

Thank you for visiting Bronzepoint Security!

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